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Stratum Database
The power to leverage data is invaluable to any organisation. We can make this easy, through utilising the powerful suite of modules contained within Stratum Black.
The core to any membership system is the database and the facilities to process membership transactions, whether they are additions or updates to personal details or financial transactions. Stratum has evolved over a number of years and provides the most comprehensive set of facilities on the market today. It covers different types of members including individual, group or corporate and subscription processing facilities for every payment method and frequency.
Stratum software allows an organisation to deal with many different membership types (members, contacts, organisations, donors etc.), payment methods and payment cycles, without the need for further modification.
Feature rich, Stratum has been developed to meet the requirements of organisations based around the following modules:
- Stratum Membership
- Stratum Financial
- Stratum Communication
- Stratum Reporting and Analysis
- Stratum Events
- Stratum Member Assist
Stratum Membership
Stratum wins through its attention to detail. It has the highest level of functionality for complex subscription processing, visible relationship management of all member types, on-line join, automatic de-duplication on Member Add, clearly presented information, automatic title changes, unlimited character fields, communication and salutation preference plus much more.
- Stratum Database mirrors your membership structure
- Creating and viewing relationships
- Processing new member joins
- Renewal Handling
- Flexible navigation for staff and members
- Management of Membership of Committees and Member Profiling
- Automatic and flexible subscription calculation
- Easy conversion of membership grade
- A database structure that mirrors your membership structure
Stratum Financial
The Stratum Financial module provides accuracy, speed and traceability of transactions and includes features and benefits such as:
- Full subscription management system
- Comprehensive on-line payment facilities
- Branch collection of subscriptions
- Administration of Payroll Deduction
- Direct Debit Service as standard
- Facility to spread income across regional and local levels
- Integration to most standard accounting packages
- Donations, legacies, pledges and benevolent funds
- Stratum Financial Accounts Package
Stratum Communication
Instant and profiled communication allows you to manage close and personalised relationships with members, supporters and contacts.
Clearly presented information enables fast and reliable data storage to handle all key communication processes within your organisation.
- Intuitive look and feel of Stratum
- Personalised & Bulk Member Correspondence
- Contact and address details
- Set up of Mailing Preferences
- Full tracking of activity logging with system audit trail
- Full integration with Document Management system
Stratum Events
This module puts you in control of managing all aspects of event types and set up including planning, scheduling, booking accommodation, full delegate and venue management, auctions, booking additional services and recording income. Use it to maintain a calendar of events and record details of participation by member record.
A proven solution for organising AGMs, award ceremonies, courses and conferences.
- Targeted approach for event attendance
- Easy set-up of event details
- Delegate friendly booking and payment system
- Financial control of event income and expenditure
- Online integrated calendar functionality
Stratum Member Assist
Member Assist is designed for handling everything from member complaints and straightforward requests for help. Users are guided through a straightforward quality handling process to deliver a winning combination of front line member service with efficiency.
Fully web enabled for remote working as well as within contact centre environments.
- Improved, professional response to members
- Contact Centre application
- Full correspondence mechanism
Other Modules
Stratum’s full feature list is extensive with additional facilities not mentioned above, including:
- Benefit processing
- Expenses processing
- Legal case management
- Balloting - both selection and online voting
- Examinations
- Call Centre outbound calling
Product Features
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© ClearCourse Membership Services Limited trading as APT Solutions.
Registered Office:
Stratum House, Stafford Park 10, Telford, Shropshire, TF3 3AB. Registered Number: 2228445 | ABN number Australia 731 079 435 55